Ayoub Oulahiane

As an IT support engineer, I possess a strong technical background and a passion for problem-solving. I adept at identifying and resolving complex hardware and software issues, and have a proven track record of delivering high-quality support to end-users. My strong communication skills enables me to provide clear and effective guidance to users of all technical levels. In addition to my technical abilities, I am also a dedicated team player, able to collaborate effectively with colleagues across different departments. I thrive in a fast-paced and dynamic environment, and are committed to staying up-to-date with the latest industry trends and technologies.

What I Do

IT Support

Providing technical support and assistance to users within an organization. This includes troubleshooting and resolving hardware and software issues, configuring and maintaining systems, and ensuring the security and integrity of data. Also providing training and guidance to end-users, and may collaborate with other IT teams to implement solutions that improve the performance and reliability of IT systems.

System Engineering

Designing, implementing, and maintaining complex computer systems and networks. Work on the back-end of IT systems, ensuring that they are running smoothly and efficiently. This can include tasks such as installing and configuring hardware and software, monitoring system performance, troubleshooting issues, and implementing security measures to protect against cyber threats.

Cloud Support

Providing technical support and assistance to users of cloud computing services. This includes troubleshooting issues related to cloud infrastructure and services, ensuring the security and compliance of cloud environments, and providing guidance on best practices for cloud usage.